Rental Conditions

1. Business hours 

  • 09.00 – 17.45 hours, seven days a week.
  • It is not possible to return bikes after 17.45.
  • Returning a bike at other MacBike rental stations than the one the bike was rented from is not possible.

2. Deposit

  • As a deposit we require: One credit card copy for up to 5 bicycles, or a passport / ID and € 50,- per bike.
  • Not valid: visa electron, debit cards, and foreign driver’s licenses.

3. Insurance 

  • Insurance is available. Normal bikes: € 1,50 per 3 hours, € 3,00 per day (24 hours). Specials: € 3.00 per 3 hours, € 6,00 per day (24 hours).
  • The insurance covers theft of the bike.
  • With insurance you retain an excess of € 50,- for normal bikes and €150,- for the specials.
  • Without insurance you will be charged € 450,- for replacing the bicycle in the event of theft. In case a special gets stolen you will be charged €1.500,-.
  • The excess in case of theft only applies if you are able to give the keys of the bicycle to Macbike.
  • In the unfortunate event of a stolen bicycle, it is your responsibility to report this to the police. MacBike is to receive a copy of the declaration given at the police station.
  • MacBike recommends insuring the bike.

4. Locking the bicycle

  • Each bike is equipped with two locks. Never leave the bicycle unattended, unless properly locked. MacBike staff will demonstrate proper use of the locks.

5. General 

  • One day is considered to be 24 hours.
  • Please remember to bring a copy of your contract with you upon returning the bike.
  • If you experience any problems with your bicycle, please visit one of the MacBike shops in Amsterdam. MacBike does not reimburse any repairs performed by other companies.
  • Payment for the rental period is only due upon returning the bicycle.